Important Message

New Reporting Functions now available

We’ve made big improvements to the reporting function in Mobile Manager to make it easier for you to find the right information quickly.

You will now find ‘guided reports’ - filters that ask you whether you'd like to report on charges, usage or bundle usage. There are further filters under each of those options to help you identify the type of report you need.  When you select a filter, reports that aren’t relevant to the search grey out making it easier to get to the right report quickly. The filters do not replace any of the existing reporting options.

We have also introduced 2 further reporting options – ‘cross-monthly reporting’ and ‘unbilled users’. Cross-monthly reporting allows you to report across 3, 6 or 12-month billing periods with a further option to separate data by individual month within each period selected.

Reports this is available on:

o Phone summary
o Call duration
o Call destination,
o Mobile voice vpn
o Roaming
o Call class
o Bundle usage
o Inclusive usage

You can now also see unbilled users via the cross monthly reports or on a monthly basis by selecting the ‘Active/Not Active’ filter in the summary report.

By selecting ‘Not Active’ over 1, 3, 6 or 12 months you can quickly identify the numbers with no out-going usage. Please note, however, this does not necessarily mean the device isn’t in use, or receiving calls. But, it is a good guide to see which devices aren’t showing any usage.